Privacy Policy

Welcome to Piltox. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI consultation platform, website, and related services (collectively, the "Service").

By using Piltox, you agree to the practices described in this policy.

We may collect the following types of information when you use Piltox:

• Account information: Name, email address, and payment details (if you purchase a plan).
• Consultation content: Your questions, ideas, voice recordings, and generated responses.
• Usage data: Information about how you use our website and features.
• Device information: Browser type, device type, IP address, and operating system.

We use your information to:

• Provide and improve our AI consultation services.
• Generate responses, blueprints, and recommendations.
• Process payments and manage your account.
• Improve our website, features, and user experience.
• Communicate with you regarding updates, support, and important notices.
• Ensure security, prevent fraud, and comply with legal obligations.

Your consultation content (including voice recordings and text inputs) is used solely to generate responses, product blueprints, and related recommendations.

We do not use your personal consultation content to train public AI models without your consent. Your data is processed securely and is only accessible to authorized systems for the purpose of providing the Service.

We do not sell your personal information. We may share your data only in the following cases:

• Service providers: With trusted third-party providers who help us operate our website, payments, and AI services.
• Legal requirements: If required by law, regulation, or a valid legal request.
• Business transfers: In the event of a merger, acquisition, or sale of assets.
• With your consent: When you explicitly agree to share your information.

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can manage your cookie preferences through your browser settings.

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data.
• Correct: Request correction of inaccurate data.
• Delete: Request deletion of your personal data.
• Restrict: Request restriction of data processing.

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Piltox is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

support@piltox.com